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Author: YS Chan

Let’s embrace green tourism

Tourism is bandied about under many names to the extent that experts can be confounded, industry players confused, and travellers bewildered. As such, it is necessary to put green tourism in proper perspective before delving further. Green tourism is not confined to a narrower range of products as in ecotourism,

Is apathy the main cause of lawlessness?

When many people disregard the law, is it because there is no fear of being caught or there are just too many rules and regulations to follow? Various acts are committed by perpetrators when they think they can get away with it, but it is getting harder with the proliferation

Create ideal ecosystem for e-hailing

On Aug 19, Youth and Sports Minister Syed Saddiq Syed Abdul Rahman posted a video clip on Twitter that he has arranged for Gojek founder Nadiem Makarim to meet up with Prime Minister Tun Dr Mahathir Mohamad and Transport Minister Anthony Loke. This prompted me to write “Re-introducing bike-hailing service

True meaning of patriotism

Come every August and September, Malaysians would be urged to fly the Jalur Gemilang in the name of patriotism. Those who decked their houses, cars, motorcycles, trishaws and bicycles with national flags are touted by the media as being patriotic. If so, anyone including enforcements officers, belting out the Negaraku

Reacting in motor accidents

According to Bukit Aman Traffic Investigations and Enforcement Department director Deputy Commissioner Datuk Azisman Alias, 548,598 road accidents were reported to the police last year. On average, more than one accident occurred every minute around the clock. Motorists ought to be more careful to avoid crashes and know what to

The jungle is neutral

I worked as a fulltime tourist guide for the then largest tour operator in Malaysia in 1973. While waiting for my passengers to arrive, I often checked out the books on display in a shop at Subang Airport. Two of the books I bought were ‘Queen of the Head Hunters’

Getting frontliners ready for VM2020

Personnel who service customers or interact with the public are called frontliners. They are expected to play the role of ambassador as they represent the face or voice of their organisation. In the tourism industry, government officers may even be more important. For example, it can be nerve-wrecking for a

AQ, more than IQ or EQ, needed nowadays

“It is not the strongest of the species that survives nor the most intelligent, but the one most adaptable to change”. This was written by a Louisiana professor of business management, not by Charles Darwin who earlier wrote “On the origin of species”. What is important here is the “change”,

Contingency plans can prevent disasters

VIEWPOINT On July 12, a flash flood occurred inside Deer Cave at the world famous Mulu National Park, trapping nine tourists and a tour guide. Eight managed to scramble to higher ground except for one tourist, whose body was found the next morning, and the guide yesterday (July 15). Miri

Be wise, insurance is no protection

Sarawak Teachers’ Union (STU) secretary-general Chung Fui San was understandably enthusiastic with the proposed group accident insurance scheme for teachers accompanying students taking part in activities held outside their schools. She pointed out that STU members could also choose to pay for the Diamond Accident Protector and have the insurance