KUCHING: Sarawak Energy (SEB) has advised the public to be cautious and verify the identities of those claiming to be personnel of its utility arm, Syarikat Sesco Berhad (Sesco) before allowing them to enter the compound of their premises.
The reminder followed a recent incident in Sarikei in which an octogenarian was robbed by a man claiming to be a Sesco worker conducting meter checks at the victim’s home.
Sarawak Energy vice president for retail Yusri Safri said staff going to customers’ houses had been instructed to introduce themselves and present their staff identification documents.
“Customers may verify the staff identity by calling Sarawak Energy’s Customer Care Centre (CCC) at 1300 88 3111,” said Yusri.
In the case of Sesco staff attending to the customer’s request made through CCC, the customer would be provided with a case number which would also be provided to the staff for reference and cross-checking.
