Better power supply for 12,000 households

The new 275kV/132kV/33kV Serudit Substation.

KUCHING: About 12,000 of Sarawak Energy’s (SEB) customers in Betong, Pusa, and Saratok can look forward to improved power supply reliability after the Extra High Voltage Transmission Line is connected to the new 275/132/33kV Serudit Substation in December this year.

“This line project forms part of Sarawak Energy’s efforts to meet the current and future demand created by growth and development in these districts and is estimated to cost around RM200 million,” said Lau Kim Swee, chief executive officer of Syarikat Sesco Berhad, SEB’s utility arm.

“Sarawak Energy assures customers that we are modernising Sarawak’s power system to provide reliable and affordable electricity supply for the people. In doing so, we seek the kind understanding of those who may be inconvenienced by these reinforcement works,” he said.

He said various engagements with stakeholders and community leaders had been carried out to highlight the importance of this project, which is to ensure improved reliability and to cater to the increasing load demand for Betong, Pusa, and Saratok.

SEB’s regional manager for the Western region, Choo Min Chong, said, “The connection works will be carried out in two stages, with the first stage from Nov 23 to Dec 1 and the second stage from Dec 14 to 22.

“During those times, one of our two transmission lines will be shut down but this should not affect supply to our customers. However, as our system will be relying on only one line for supply, any tripping on that line will cause a supply interruption to our customers at these areas,” he said.

As a precautionary measure, SEB will despatch its technical team and mobile generators on standby at strategic locations to speed up response and restoration time when needed.

“All necessary preparations, including vegetation management and overhead line maintenance work have been carried out to prevent any supply interruptions and to ensure the safe completion of works in the shortest time possible.

“In the event of bad weather, works may be postponed for safety reasons,” said Choo.

The public is advised to contact Sarawak Energy Customer Care Centre at 1300-88-3111, email customercare@sarawakenergy.com, or utilise SEB’s mobile app ‘SEB Cares’, which can be downloaded from the Google Play Store or the iOS App Store, for any inquiries or to obtain the latest updates on the connecting works and to report any outages to assist in speedy restoration of electricity supply.