Business doing well despite MCO

In keeping with the standard operating procedures under the MCO, a customer keeps his distance while ordering a drink.

KOTA SAMARAHAN: Hardship and obstacles cannot keep very determined business people down. Nur Suhani Indal at Taman Samarindah here is a good example. Her beverage business has received good response from the public despite the movement control order (MCO).

Nur Suhani

According to 44-year-old Nur Suhani who operates Stall No. 6 at Taman Samarindah, her business did well throughout the MCO period and she was grateful that she was able to operate her business as long as she adhered to the strict standard operating procedures (SOPs).

“Before the MCO, it was difficult to sell more than 100 cups of ‘Coklat Kaw’ and Lai Chi Kang Pahang. This could be due to the fact that many stalls were also operating and customers have more to choose from.

“But when MCO was imposed, not many people came down to open their stalls and because of that, I was able to sell between 200 and 300 cups a day,” she said.

She went on to say that in addition to selling beverages, her stall also sells pasembor (a dish consisting shredded cucumber, potatoes, bean curd, turnip, bean sprouts, and seafood and served with a sweet and spicy nut sauce) and rojak ayam.

“Drinks are priced at RM3 while the pasembor and rojak ayam are RM7 each,” she said.

Nur Suhani went on to say that for the time being, they only provide delivery services in the Taman Samarindah neighbourhood.

“We do not use Foodpanda or Grab Food, but we will send orders to clients ourselves.

Nur offers several types of food and snacks at her stall.

“Deliveries is handled by my son and it is provided free of charge for the area surrounding this booth.

“Because Taman Samarindah covers a large area, we would charge RM2 for delivery services and we are glad that sometimes there are clients who willingly pay more than what was agreed on,” she said.

Nur Suhani explained she uses Facebook to attract customers, particularly in the ‘Group Taman Samarindah Kota Samarahan’.

“Customers will be able to see what we sell without having to leave the house, making it easier for them to place orders.

“We usually offer them a phone number to book through WhatsApp because it’s easier,” she explained, adding that she is assisted by her husband and son.

She said that the Kota Samarahan Municipal Council has regularly urged traders to comply with the SOPs by providing items such as digital thermometers, MySejahtera scan codes, and barrier tapes.

“Sometimes, enforcement agents would come down to monitor us to ensure that the SOPs are complied with,” she said.