KUCHING: Civil servants can further improve their services to the rakyat by putting themselves in their shoes and empathising with them.
In stating this, recently retired State Secretary Datuk Amar Jaul Samion said civil servants need to understand the rakyat’s problems, what they go through and understand their difficulties and shortcomings.
“What you do matters, what you are matters. You may not change the world but you bring your own special uniqueness and position as civil servants to make a difference to the lives of the many individuals in society.
“We are mandated and employed to provide service to the rakyat and the government of the day. If we don’t do our best, we will fail in our duty as public officials.
“That is why I am always repeating the mantra that I said during the first few days or weeks as State Secretary, that the three most important tasks of the civil service are: ‘Service, Service, Service’,” he said.
He said this during his appreciation dinner at Borneo Convention Centre Kuching (BCCK) yesterday.
He said he was truly proud with what he along with the civil servants have achieved together.
“As it is clearly evident, we have played our part to assist the government in the implementation of policies, by working in harmony as a team, working in harmony with our political masters, and showing empathy to the rakyat.
“For this, I believe that I gave my best to Sarawak and the civil service,” he added.
Jaul pointed out that Sarawak has a very bright future ahead under the leadership of Premier Datuk Patinggi Tan Sri Abang Johari Tun Openg and his cabinet colleagues.
“Even though I won’t be a contributing member to that future, I take solace in knowing that I had a small hand in making Sarawak as it is today – just as you all had a hand in making me the person I am today.
“I am forever grateful for my career. Life could have taken me in so many directions, but I was meant to be a civil servant, which remained till my retirement,” he said.
Jaul retired from the service on July 1 after serving the Sarawak government for over 42 years.
