Abang Johari (second left) scans a painting using a smartphone application which utilises Augmented Reality (AR) technology for viewers to get more information. Photo: Mohd Alif Noni

KUCHING: Chief Minister Datuk Patinggi Abang Johari Tun Openg has urged the state civil service to incorporate technology and a lean management system into the workplace.

“Lean management will bring about high productivity. The end result would be the benefits this brings to the organisation,” he said at the Sarawak Civil Service Innovation Convention Awards (SCSICA) 2019 held at the Borneo Convention Centre Kuching (BCCK) here, yesterday.

The event was held in conjunction with the Sarawak Civil Service Innovation Week 2019, which commenced on October 2.

Abang Johari shared three aspects which he believed were essential in managing a given task.

Firstly, he stated that one must have an effective process. “An effective process will save you time and cost. This process is something you have to think about in order to bring about an effective outcome.”

The second aspect is a new product which would speed up the process.

The chief minister gave an example of one simply going to the Land and Survey website to find out the status of their land and all required information, instead of relying on the time-consuming method of visiting the Land and Survey Office which would entail many steps.

“If I can just go to the website, then I can get all the information in an instant, meaning the process goes from taking one week to only a few minutes,” he said.

Abang Johari (second left) scans a painting using a smartphone application which utilises Augmented Reality (AR) technology for viewers to get more information. Photo: Mohd Alif Noni

The last important aspect in managing a given task was solution software.

“This solution is to be adopted with the help of technological devices, meaning you are able to speed up the process itself. This in turn results in high productivity,” he said.

“Having said that, what are the benefits? For one, you can save cost and you are also able to deliver what people expect of you,” he explained.

During the ceremony, he announced that he would increase the prize money for the ICC Digital Award from RM3,000 to RM5,000.

The chief minister also commended the Innovative and Creative Group (KIK) which represented the state and won in the International Convention of Quality Control Circle (ICQCC) 2019 in Tokyo, Japan in September.

“This is a reflection of the quality of our civil service. When you have this international recognition, it means that your quality is of international standard,” he remarked proudly.

Also present were Deputy Chief Minister Tan Sri Dr James Jemut Masing, State Legislative Assembly Speaker Datuk Amar Mohd Asfia Awang Nassar, Minister in the Chief Minister’s Office (Integrity and Ombudsman) Datuk Talib Zulpilip, Transport Minister Datuk Lee Kim Shin, Utilities Minister Datuk Seri Dr Stephen Rundi Utom, State Secretary Datuk Amar Jaul Samion, and Sarawak Federal Secretary Mohd Shahabuddin Omar.