Inform public in advance of service changes, JPJ urged

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By Gabriel Lihan

KUCHING: Kuching MP Dr Kelvin Yii has urged the Road Transport Department (JPJ) to notify the public of any change to services at the UTC office here.

He said he received multiple complaints that JPJ suspended a number of services at the Urban Transformation Centre (UTC) building, including transportation transfer procedures, commercial traffic road tax and private vehicle road tax renewal.

“This has caused so much inconvenience and the public were forced to drive all the way to Mile 11, JPJ HQ to do those services,” he said on social media.

Dr Yii pointed out that he and his team went to the ground and learned that JPJ had recently issued a notice to the UTC office, instructing to suspend those services, but did not give a reason.

“Eventually after all the complaints, after two days, those services resumed.

“I hope that if JPJ and even other relevant government agencies change their services, they should notify the public in advance.”

He added that this would help the public to make additional time arrangements and avoid further inconveniences.

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