KLCC unveils employee enrichment programme

KUALA LUMPUR: The Kuala Lumpur Convention Centre Sdn Bhd (KLCC) has unveiled its employee enrichment programme in partnership with United Kingdom’s based City & Guilds Group and online learning platform, GO1.

The training programme is aimed at enhancing the centre’s talent development capabilities in hospitality and business events industry.

KLCC human resources director Muhammad Vickneswaran said City & Guilds would certify its tailor-made training modules as it seeks for global recognition.

“We have always had strong internal skills development and training programmes, but ties with City & Guilds will take us to the next level and add global recognition to our in-house training programmes,” he said yesterday.

 ”  The training programme is aimed at enhancing the centre’s talent development capabilities in hospitality and business events industry. “

He was met by reporters after the signing of a Memorandum of Understanding between KLCC and City & Guilds and GO1.

The initiative according to him, would be rolled out in two phases, with the first phase to begin in May covering culinary, beverage, food safety, people management and banqueting skills, which are relevant to the business event industry.

The second phase would start next year and focus on modules such as event coordination, AV and IT related competencies, meeting design and setup.

“This (second phase) will be offered to industry players and stakeholders as part of our contribution to overall development and enhancement of the hospitality and business events industry,” he said.

The centre had also created its very own learning management system in collaboration with GO1, to provide employees with opportunities and the flexibility to grow and enhance their skills through on-the-go learning platform called EduClick.

“Over 100 employees have already registered for the first round of training sessions (on EduClick). 

“This type of mobile learning is competency-based training that uses 60 per cent online learning and 40 per cent for practical, which appeals to both our younger and older team members and allows us to use face-to-face time more effectively,” he added.- Bernama