KUCHING: All the Sarawak Land and Survey Department’s (JTS) Land Registry Office have opened their counters as of May 12, following standard operating procedures (SOPs) during the conditional movement control order (CMCO).

In a statement yesterday, they said that from Monday to Thursday, submission and general counters would be open from 9am to 1pm.

The submission counter would allow submission by advocates, while the general counter would allow applications by the public for loss of title, application for transmission, and memorandum of transfer (affecting relevant divisions).

From 2pm to 4pm on those days, the general counter would be open only for the purpose of delivery of instruments.

Meanwhile, on Friday, submission and general counters would be open from 8.30am to 11.30am — with the same services stated for 9am to 1pm on Monday to Thursday.

From 2.15pm to 3.30pm, the general counter would be open only for the purpose of delivery of instruments.

“No services for physical searches and extracts of titles will be provided at the counter during this CMCO period. The public can purchase the products through online platforms at our eLASIS (https://elasis.sarawak.gov.my/) and mLASIS (download mobile LASIS app at Google Play and App Store for free) web services provider,” said JTS.

“The department has been providing these services at the counter and online for easy purchase by the public. Due to the current situation the reduction in physical contact, it is crucial and high time to make full use of the online services that are easy and accommodating to the new normal in society,” they added.

They said that queue numbers would be issued accordingly to control the number of people visiting the premises.

They said the recommencement of duties and services in the department as a whole was in accordance with guidelines provided by the State Civil Service which requires the optimisation of human resources through flexible working hours and working by rotation.

“These are to be executed based on the requirements of the condition and the location of the department. The capacity of the attendance of the civil servants in the office will be not more than 50 per cent,” said JTS.

They stated that these Covid-19 preventive measures were to ensure the health and safety of employees and the public.