KUCHING: Tourism, Arts and Culture Minister Datuk Abdul Karim Rahman Hamzah has heaped praise on the group of 16 homestay operators who were recently awarded certifications of excellent quality assurance.
He said the local operators also received certificates of compliance under Tourism Productivity Nexus’ (TPN) Adopt and Adhere Covid-19 standard operating procedure (SOP) guidelines.
“This was based on the satisfactory fulfilment of the industry-level standard for homestays comprising 181 indicators. They received the compliance certificate after scoring 90 percent from the 69 indicators.
“Kudos to Malaysia Productivity Corporation (MPC) and TPN for organising the recent Malaysia Tourism Excellence (MaTEx) Business Certification Programme where a total of 16 of our local homestay operators were awarded certification.
“It is also heartening that the certified homestay operators took advantage of the stay at home movement control order (MCO) to improve the condition of their homestays based on the standard’s indicators,” he said in a blog post yesterday (June 18).
Abdul Karim said the MaTEx business certification programme and the Covid-19 SOP certificate of compliance proved that that the premises of the operators and their services are safe and clean.
On Thursday, 16 homestay operators received the certification of excellent qualityassurance under MaTEx Business Certification Programme by TPN supported by MPC.
MaTEx Business Certification Programme is the first industry-level certification scheme in the country which set the entry-level requirements for tourism products and services in Malaysia.