MIRI: The Miri Cares software application, one of the Miri Smart City initiatives, has been launched — empowering the people and allowing their voices to be channelled directly to Miri City Council (MCC).
MCC mayor Adam Yii Siew Sang encouraged the general public to utilise Miri Cares to register their thoughts and views with MCC, be they complaints, compliments or suggestions for improvements.
“These are registered electronically in the system server, which would facilitate search, queries and data analytics.
“The people would be informed of any updates and they can track the case as and when necessary,” he said when officiating at the virtual soft launching of Miri Cares via Zoom teleconferencing today.
The Miri Cares system is accessible by downloading the Sarawak Smart City app via the Apple App Store, Google Play Store and Huawei AppGallery, and it supports three languages, namely English, Bahasa Malaysia and Chinese.
Yii said in conjunction with its soft launch and in appreciation of the public’s participation, prizes will be awarded to those who have contributed the best constructive suggestions and feedback through the application.
“The public can find more details on MCC’s website (www.miricouncil.gov.my), including the rules of participation,” he said.
The reward campaign will run from Feb 1 to Jun 30 this year, with ten winners selected each month.
At the same time, Yii emphasised that the launch of Miri Cares did not mark the end of the Miri Smart City programme, but rather, the beginning of the implementation of a series of modules.
He added that the implementation of Smart City programmes in Miri is in line with the Sarawak Digital Economy Strategy 2018-2022, which was initiated by Chief Minister Datuk Patinggi Abang Johari Tun Openg.
“Under the Sarawak Digital Economy, there are seven anchor sectors, one of which is Smart City. The Miri Smart City Proof of Concept (POC) covers ten initiatives, and all of the objectives are to service the rakyat, directly or otherwise, through the local authority,” he said, adding that the two core values of the Miri Smart City initiatives are safety and convenience.
Among those present during the virtual soft launch were Sarawak Information Systems Sdn Bhd (Sains) chairman cum Sarawak Multimedia Authority (SMA) board member Datuk Patinggi Tan Sri Dr George Chan; Nor Juliet Edward Munyug Abdullah, representing the acting permanent secretary of the Ministry of Local Government and Housing Sarawak; acting Miri Resident Abdul Aziz Mohd Yusuf; Miri deputy mayor Julaihi Mohamad; Riam Institute of Technology (RiamTec) chairman Datuk Seri Law Kiu Kiong; SMA general manager Dr Zaidi Razak; and Sains chief executive officer Dr Anderson Tiong.
If one has technical issues while using Miri Cares, the Miri Smart City Command Centre can be contacted via phone (085-424600), mobile (019-2144600) or email (firstname.lastname@example.org). The command centre operates on a 24-hour basis.