KUCHING: The government’s aid delivery system needs to be more humane and take into account the plight of the recipients to obtain them.
Sibuti MP Lukanisman Awang Sauni noted that presently, the system to claim financial assistance is inconvenient to the rural dwellers.
“I admit that the delivery system for government assistances during the Covid-19 pandemic is taxing and has to be managed in a more humane manner.
“This is because those who needed the assistance for their daily needs are those whose incomes were affected,” he said in a Facebook post today.
The MP recently visited a group of rural dwellers who queued up even before midnight in order to claim their financial aid at a local bank in Miri the following day.
“At 4.30am, I had visited the recipients of the cash aid at Bank Simpanan Nasional (BSN) Miri who had been waiting as early as 8.00pm.
“Among the first individual here said they have been trying to get the aid for three days straight. The weather here is cold and I met an elderly woman who came with her grandchild. They had been waiting since 12 midnight.
“They dwellers said they paid RM100 in fares to get here and they would lose money if they wait for two or three days,” he said.
Lukanisman added that he was told that the claims were limited to only 80 individuals a day at the bank.
He said among the issues raised by the dwellers was that they did not have bank accounts or their bank accounts were not updated. Furthermore, the service is only offered by BSN in Miri.
“There is no scheduled counter provided, the stringent inter district travel guidelines, the increasing fares and no automated teller machine in smaller towns like Bekenu and Beluru further exacerbates the issue,” he said.