72-500 aircraft new cabin refurbishment.
KOTA KINABALU: MASWings’ cabin refurbishment which cost about RM3 million will be initiated in December 2017. Thi s was announced by MASWings Acting Chief Executive Officer (CEO), Datuk Captain Mohd Azlan Mahmood during press conference on ‘Exclusive Preview for Sabah and Sarawak Media Publication of ATR 72-500 aircraft’s latest cabin refurbishment’ at MASWings Headquarters, here yesterday.
The cabin refurbishment comprising passenger seats, cushion covers, carpets, curtains and crew seats is expected to be completed within the first quarter of next year. “The cabin refurbishment is one of our upgrading programmes for this year, which was announced by our CEO, Aminuddin Zakaria in March this year.
“A total of 10 ATR 72-500 aircraft are involved in this refurbishment and we have also initiated the deep cleaning of the interior by engaging third-parties,” said Azlan. Azlan also said the airline was focusing on improving customer service.
“We focus on improving customer service, including flying on time, reducing delays and minimise flight cancellations. “The improvement programme also includes safety technical reliability and rural reliability. Next year, we plan to improve our service further,” he said.
Azlan added that so far, MASWings’ OTP (On Time Performance) has been 100 per cent, which means there was no flight cancellation or retiming on any particular day. “Our daily rate of coverage is around 96 per cent to 100 per cent and there has been little complaint from customers,” he stressed.
