KUCHING: Pos Malaysia enlisted 1,300 part time employees to overcome the sudden spike in dependency on postal services nationwide.
Communications and Multimedia Deputy Minister Datuk Zahidi Zainul Abidin said from the total, 30 percent of the employees were serving in Sarawak and Sabah.
He also said the national postal service had shifted from using commercial flights to cargo flights to increase the frequency of flights to deliver parcels to the East Malaysian states.
“Starting April 2020, Pos Malaysia has sought the services of cargo flights from local and regional companies to make up for the shortage in commercial flights.
“Through this initiative, Pos Malaysia was able to manage the increase in cargo capacity of 200 tonnes per week before the movement control order (MCO) to 510 tonnes per week at present,” he said.
He said that when responding to a question from Dewan Negara Senator Robert Lau Hui Yew in the Upper House of Parliament on Thursday (Sept 3).
Zahidi said to increase the capacity of delivery to parcel recipients, the national postal service also increased the number of delivery agents under the Pos Rider service.
“The programme is also an initiative under the Postal Transformation Plan to appoint delivery agents to aid current delivery staff,” he said.
The Padang Besar MP said the transformation plan commenced in 2019 to improve the postal service with an emphasis on the rise of eCommerce for the service to remain relevant.
“The Covid-19 pandemic and the movement control order (MCO) have caused many to adopt online shopping, leading to the increase in parcels received by Pos Malaysia which is beyond the current operating capacity.
“Pos Malaysia had the capacity to handle 300,000 to 400,000 parcels each day. With the sudden increase in parcels, the service now has to process between 600,000 and 800,000 parcels each day,” he said.