LOAN REPAYMENT
KUCHING: Public Bank stands ready to provide loan repayment assistance for its customers who continue to experience difficulties in servicing their loans upon the expiry of the six-month loan moratorium on September 30 this year.
In a press statement, Public Bank said it had developed a loan repayment assistance programme to support individual customers who had lost their jobs or encountered salary reduction, including Small and Medium Entreprises (SMEs) customers who were experiencing cash flow constraints due to the Covid-19 pandemic.
As such, the bank’s repayment assistance consists of various repayment packages to suit its customers’ financial conditions.
“Public Bank has also developed a digital platform to enable eligible customers to submit online application for rescheduling of their repayment plans.
“The digital platform will enable a more simplified, efficient and effective application and approval process of repayment plans for customers.
“Public Bank’s customers are advised to submit online applications through the digital platform via Public Bank’s website starting from August 7 this year,” the statement said last Monday.
For individual customers who lost their jobs this year and are currently unemployed, Public Bank will offer an extension of loan moratorium for three months with effect from October 1 this year.
These customers who wish to apply for this moratorium extension may contact the Bank and submit their applications with the required documents.
Public Bank managing director and chief executive officer, Tan Sri Datuk Seri Tay Ah Lek said that the pandemic had significantly impacted the economy.
“Public Bank understands that some customers may continue to face difficulties in cash flows due to the longer than anticipated impact of the pandemic.
“Therefore, the bank is here to help and is fully committed and supportive in helping customers through financial hard times, and our engagements with customers have been ongoing,” he said.
Tay also explained that the bank’s repayment assistance packages had been carefully structured, taking into consideration the temporary cash flow constraints of its customers.
“These packages will enable our customers to gradually readjust their financial positions over an extended period of time,” he continued.
Customers who intend to apply for the repayment assistance on their loan and financing are advised to approach any Public Bank branches, or visit its website at https://apply.pbebank.com/pbrnr for further information.
Alternatively, customers may email to customerservice@publicbank.com.my for advice and assistance.
