MIRI: The launch of a local ‘Service Sarawak’ centre yesterday was a clear indication of the state government’s commitment to the digitalisation of its service delivery.
“Services are integrated across agencies for a seamless experience for clients,” said Chief Minister Datuk Patinggi Abang Johari Tun Openg to reporters after the launching ceremony.
The centre was implemented through the creation of Sarawak Public Service Zone (Zon Perkhidmatan Awam Negeri Sarawak or Zon PANS) under the Urban Transformation Centre (UTC) programme. It is where the public can pay their utility and other bills.
Similar centres will set up in all divisions and districts in stages under the 12th Malaysia Plan.
“These services can also be accessed in rural areas wherever the internet can be used,” he said.
He added that the Sarawak Multimedia Authority (SMA) is currently upgrading rural internet connections to boost access to ‘Service Sarawak’.
On internet connection at Long San, Abang Johari said it enabled people in the area to gain access to the various services provided by the centre.
“This is part of our efforts of moving towards digitalisation,” he told a group of local reporters yesterday after the launch of ‘Service Sarawak’ at Urban Transformation Centre (UTC) here.
The centre is managed by one N41 officer with seven supervisors and 36 officers.
He was accompanied by State Secretary Datuk Amar Jaul Samion and others state Cabinet ministers.