KUCHING: The authorities have been told to simplify the stringent standard operating procedures (SOPs) that are in force for dine-ins at eateries.
Democratic Action Party (DAP) former Stampin MP Julian Tan said the SOPs have to be explained properly to the public before it is enforced to avoid confusion.
“With the ever-changing of SOPs, we would like to suggest to the relevant enforcer authorities to step up their effort to simplify the latest SOPs that is readily available and make it accessible to business owners.
“Use a well design infographic, and especially reach out via various social media. If such info were to be made available from an official website, make sure it can be reached easily.
“The website design should be able to cater to all regardless of their level of tech-savviness else, this will discourage people from looking further,” he said in a statement on Saturday (Nov 13).
Tan said recently, a coffee shop owner in Kuching city centre was shocked when the enforcement authority slapped him with a RM10,000 fine.
“This is due to failing to display a printed notice board on the maximum number of persons allowed at the premises. Other than that, he complied with all the SOPs.
“The tables and chairs were properly arranged for social distancing. The workers were vaccinated; check-in procedure and temperature check are all in accordance with the SOPs.
“We did a quick survey of the surroundings. We were surprised many, if not all, the eateries shop we visited did not know that part of the SOPs,” he said.
Tan said instead of issuing a RM10,000 fine and the need for business owners to go through the appeal process, the authorities should give the business owners a warning for first-time offenders.
“Especially those that, like in this case, fulfilled all the other 99 percent (of the SOPs) and overlooked the one percent, which many we surveyed have no idea existed in the first place.
“Businesses could use some breathing space to recover economically during this challenging time. Let us at least do our part to make life easy for them,” he said.