Search

Tabung Haji utilising big data in future planning

Facebook
Twitter
WhatsApp
Telegram
Email

MAKKAH: With the advent of big data analytics in the world of information and communications technology (ICT), the Pilgrims’ Fund Board (TH) has each year, harnessed the value of big data for operational tracking and efficiency. Its Information Technology Division operations director Za’aba Arpan said TH has been utilising big data analytics in terms of transport, health, finance and welfare management of the pilgrims.

“With more data being collected from various systems, the decision makers, management and staff could analyse information immediately and make decisions based on what they have learned. “The required data are displayed to make prompt decision, while data obtained at the end of the haj season would be taken to the higher management for future planning,” he said in an interview with Bernama.

This year’s haj season saw 30,200 Malaysian pilgrims performing the fifth pillar of Islam assisted by 640 TH officials. Za’aba said ICT had been the backbone in streamlining haj operations as all information from Madinah could be channeled to officials for effective management of pilgrims. He added that every operation sector has its own system application such as the health information system involving the medical team, which provides pilgrim statistics for operational needs and mobility system to keep track of the pilgrims’ movements.

“We are constantly updating the system applications to improve the overall management of haj pilgrims,” he said, adding that a month after their return from the holy land, haj officials would be called for a post-mortem meeting to gather feedback and work on future improvements. – Bernama

Download from Apple Store or Play Store.