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Airasia offers flight change fee waiver

KUALA LUMPUR: AirAsia has announced that it would waive flight change fees for any new bookings made between June 3 and Oct 31, 2020. In a statement today, it said the option is applicable for online bookings on airasia.com for domestic flights within Malaysia, Indonesia, Thailand, the Philippines and India.  “Guests may make an unlimited […]

AirAsia offers credit account extension, unlimited flight changes until Oct 2020

KUALA LUMPUR: AirAsia guests with bookings for flights departing between March 23 and July 31, 2020 can now choose to have a credit account with a two-year validity period or unlimited flight changes for flights departing up to Oct 31, 2020. AirAsia Bhd said the validity of credit accounts previously issued for Covid-19-related flight disruptions will also be automatically […]

AirAsia implements measures to ensure safe, convenient travel

KUALA LUMPUR: Low-cost airline, AirAsia has implemented various measures to ensure travellers during the essential travel period as well as guests with special needs can travel with confidence and convenience in the new norm of flying. Group chief operations officer Javed Malik said the measures were implemented throughout different flight phases — pre-flight and in-flight. […]

AirAsia offers complimentary flights to HKL frontliners

KUALA LUMPUR: AirAsia is offering a complimentary flight to selected domestic destinations in Peninsular Malaysia to Hospital Kuala Lumpur (HKL) frontliners. In a joint statement with the Ormond Group, the low-cost airline said it is joining the Ormond Group, which have offered free stays for HKL frontliners, in a gesture of thanks and appreciation to […]

AirAsia studying possibility of increasing air fares

KUALA LUMPUR: Low-cost airline, AirAsia Bhd is studying the possibility of increasing its air fares in the future, following the implementation of the conditional movement control order (CMCO). Executive chairman, Datuk Kamarudin Meranun said discussions are ongoing to decide if there is an urgent need for AirAsia to increase its air fares in the future. “Even if […]

Airasia to roll out contactless procedures

KUALA LUMPUR: AirAsia Group Bhd will be implementing several contactless procedures for essential travels as well as enhanced features on its mobile app to help ensure a smooth and safe travel experience for its passengers.  In a statement today, the airline said it has set up contactless payment options including payWave payment systems like AliPay and WeChat […]

AirAsia well-positioned to weather Covid-19 crisis

KUALA LUMPUR: AirAsia Group is well-positioned to weather the Covid-19 pandemic crisis, supported by its cash position as well as brand strength and value, according to Brand Finance. The independent brand valuation consultancy recently released its annual report on the most valuable and strongest airline brands — the Brand Finance “Airlines 50” for 2020.  Brand Finance Asia […]

AirAsia Group records healthy load factor in Q1

KUALA LUMPUR: AirAsia Group Bhd reported a healthy group-wide load factor of 80 per cent for the first quarter (Q1) of 2020, which was better than its expected 77 per cent, despite weak travel demand due to unprecedented travel restrictions following the Covid-19 pandemic. “This was achieved through proactive capacity management, particularly in the months […]

AirAsia implements new travel policies

KUALA LUMPUR: AirAsia Group has implemented new travel policies for its passengers in light of the Covid-19 pandemic, including requiring guests to bring and wear their own face masks before, during and after their flight, as well as during check-ins and bag collection. Passengers without a face mask will not be allowed to board the flight, said chief safety […]

AirAsia shares down on news Airbus puts up orders for sale

KUALA LUMPUR: AirAsia Group Bhd’s share price fell hours after global aircraft manufacturer, Airbus, reportedly gave up on the former’s six reserved planes and intended to put them on sale as crisis in the aviation industry deepens due to Covid-19 pandemic. The pending orders involved four A320neo and two A321neo, according to a Reuters report quoting sources. It said the unusual move was following AirAsia’s decision […]