Consumers told to look out for profiteering
KUCHING: The Ministry of Domestic Trade and Consumer Affairs is counting on consumers to be its eyes and ears on errant practices in the market. “After June 30, there is no more price control on chicken and eggs, so consumers are advised to always be prudent in purchasing and continue being the eyes and ears […]
AirAsia to give feedback to ministry within 24 hours
PUTRAJAYA: AirAsia will provide feedback on consumer issues, including those related to flight delays and rescheduling, to the Ministry of Domestic Trade and Consumer Affairs (KPDNHEP) within 24 hours. Its Minister Datuk Seri Alexander Nanta Linggi said after compiling consumers’ grievances and complaints on the issue of AirAsia flight delays, KPDNHEP had made a preliminary […]
Know your consumer rights
KUCHING: Today, March 15, marks World Consumer Rights Day and it is important for consumers to know their rights. In Malaysia, National Consumer Day is celebrated today with the theme ‘Consumer Digitisation’. In line with this, the Ministry of Domestic Trade and Consumer Affairs (KPDNHEP) has listed out the eight basic rights of consumers that […]
Understanding the rights of courier service customers
By Muhammad Basir Roslan KUALA LUMPUR: Remember the video clip that went viral early last month showing several employees of a local courier company mishandling parcels and damaging them? The workers, apparently, were expressing their displeasure over the company’s decision to cut their commissions. A quick check on the company’s official Facebook account revealed many […]
Sarawakian consumers still not aware of rights
KUCHING: Low number of consumer-related complaints suggests that consumer rights awareness is still at a minimum among the people of Sarawak. In a statement by Consumer Voice Association of Sarawak (Covas) president Michael Tiong, the association is only receiving two to three consumer complaints here per week whilst the rest of the state is receiving […]
