Our customer journey, all you need to know

Ordering food as a Grabfood or Foodpanda customer is a minimum-click process. Open the app, eye the offers that jump out, and decide on a meal that suitably satisfies hunger. Add it to a cart, select any of multiple coupon codes to chew away at the total price. Tap, click — and the food will […]

Give us a break, businesses tell food delivery platforms

Many traders have backed Datuk Seri Alexander Nanta Linggi, the federal Domestic Trader and Consumer Affairs (KPDNHEP) Minister, in his decision to examine the charge rate for two major food delivery companies (p-hailing), Foodpanda Malaysia Sdn Bhd and Grab Malaysia. Umierah Ariffin, 32, the manager of Mami Cendol, said the review was necessary because many […]