MP calls on banks to refund customers quickly

KUCHING: Stampin MP Chong Chieng Jen has called on all banks to quickly process requests from their customers to refund money illegally and unknowingly transferred from their accounts.  He said prompt action by the banks will restore public confidence in the financial institution’s internet security system. He was referring to a victim of unauthorised and illegal internet bank […]

Scammed by ‘student’

MIRI: A private higher education institution here lost more than RM24,000 when it was duped by a scammer pretending to be one of its students requesting for a refund. According to Miri police chief ACP Lim Meng Seah, when contacted today, a police report on the matter was lodged by the institution last Friday. “The […]

Resolve airline ticket refund issues

KUALA LUMPUR: The Federation of Asean Travel Associations (Fata) has urged the International Air Transport Association (IATA) to resolve refund issues resulting from flight cancellations due to the Covid-19 pandemic. Fata president Datuk Tan Kok Liang said airlines have to prioritise making refunds instead of issuing vouchers which might have little or no value should they be liquidated. “The travel […]

Magnum to remain closed until April 28

KUCHING: Following the latest announcement by Prime Minister Tan Sri Muhyiddin Yassin on April 10, 2020, the Movement Control Order has been extended until 28 April 2020. Magnum will continue to comply and keep their outlets nationwide closed, including cancelling all draws until April 28, 2020. The following draws will be affected:– 329/20 (28 March)– […]

Matta: Airlines should provide cash refund for flight cancellations

KUALA LUMPUR: Airlines should make cash refunds as their top priority and not issue credit notes which may have little or no value should they go insolvent, said the Malaysian Association of Tour and Travel Agents (Matta). Its vice-president (Air Transportation) Shazli Affuat Ghazali said Matta is concerned that many passengers and travel agents might not be […]

Magnum closes outlets temporarily

KUCHING: Following the Movement Control Order announcement by the Government on March 16, 2020, Magnum has complied and will temporarily close all outlets nationwide including suspending all draws from March 18-31, 2020. In a statement, Magnum said it would refund all advance purchases of draw tickets for Draw ID: 325/20 (18 March), 326/20 (21 March), […]

Malaysia Airlines offers full refund for China flights

KUALA LUMPUR: Malaysia Airlines today announced it will permit cancellations with full refund as well as free ticket alterations on flights to and from mainland China. The moves come after the Sarawak Disaster Management Committee Secretariat imposed a temporary entry restriction on Chinese citizens and foreigners who have travelled to China in the last 14 days, effective yesterday. […]