SEB cares mobile app goes online

KUCHING: Sarawak Energy Berhad (SEB) has bolstered its customer service capabilities and digital experience through upgrades to its mobile application ‘SEB cares,’ introducing the new ‘Online Application’ feature. This enhancement enables customers to initiate processes such as Change of Name, Meter Testing, and Internal Wiring Testing directly through the app, eliminating the need to visit […]

Public urged to sign up for Sarawak Energy’s e-billing

KUCHING: Sarawak Energy (Sesco) invites its customers to subscribe to its e-Bill as part of its Go Paperless campaign. Sesco said since its launch in 2021, more than 120,000 customers had subscribed to the service and enjoyed a RM2 rebate on their monthly electricity bills for a period of 12 months upon successful registration. “Subscribers […]

‘SEB Cares’ ready to serve you during MCO

KUCHING: Temporary closure of all SEB’s customer service counters has been extended until April 14 in compliance with the movement control order (MCO). For the duration of the MCO, customers are encouraged to use Sarawak Energy’s online services by downloading the ‘SEB Cares’ mobile application (available in Play Store or App Store or via https://sebcares.sarawakenergy.com.my/) […]