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Workshop aims to ensure top-tier service delivery

MIRI: The Public Works Department (PWD) Sarawak held a three-day workshop to enhance its customer satisfaction survey methodologies and ensure top-tier service delivery to the public. According to its statement, the workshop was participated by senior principal assistant directors and divisional engineers, key stakeholders responsible for shaping the department’s service quality. PWD Sarawak director Datuk […]

RM162,000 in grants for 46 mosques, surau

KUCHING: Forty-six mosques and surau in the Tupong constituency have received a total of RM162,000 in Minor Rural Project grants to enhance their facilities and activities. In all, 12 mosques were granted RM5,000 each while 34 surau received RM3,000 each. Deputy Prime Minister Datuk Seri Fadillah Yusof, when handing out the grants at Masjid Al […]

Police prepared at all times, Samarahan police chief tells his men

KOTA SAMARAHAN: The rapid economic and social development taking place in the district requires the police to enhance their capabilities and strategies to deliver their services effectively. Kota Samarahan police chief DSP Brodie Brangka said Kota Samarahan is quickly emerging as a developing district, therefore the police force needs to be ready at all times […]

Collaborating with World Bank to undertake study

The Sarawak government is collaborating with the World Bank to undertake a study to review the existing statutory bodies and government-linked companies’ (GLCs) regulatory and monitoring framework. Deputy Premier Datuk Amar Douglas Uggah Embas said as a renowned financial institution, the World Bank has provided various financing, policy advice, and technical assistance mainly to governments […]

New DG calls on Fatimah

By Uzair Aneeq & Ma Chee Seng KUCHING: The Minister for Women, Early Childhood and Community Wellbeing Development (KPWK) Datuk Seri Fatimah Abdullah today received a courtesy call from Malaysian Social Welfare (KPKM). The purpose of the visit at Baitulmakmur building today was to inform Datuk Seri Fatimah Abdullah regarding the newly elected Director General […]

Team building pivotal to service delivery

KUCHING: The team building programme will benefit the civil servants in terms of building their integrity and self-esteem which is important in the development of the state government. In stating this, Utilities and Telecommunication Minister Datuk Julaihi Narawi said that one of the objectives of this programme is to build and strengthen team work towards […]

Convention seeks to boost govt service delivery

KUCHING: The Creative and Innovative Group (KIK) Convention should be used as a mechanism to solve problems, improve work processes and introduce new ideas. In stating this, Natural Resources and Urban Development Ministry permanent secretary Datuk Zaidi Mahdi said the state government initiative to cultivate innovation and creativity needs to be implemented and applied more […]

Uphold integrity and improve service delivery, policemen told

SERIAN: Uphold integrity, strengthen service delivery and support the government’s efforts and policies in maintaining the peace and well-being of the community. This was the advice of Serian district police chief DSP Aswandi Anis to policemen in Serian, reminding them to carry out their duties professionally. “I want us to focus on the spirit of […]

Towards optimum service delivery of Malaysian Army

SAMARAHAN: The Malaysian Army has organised the movement of thousands of personnel to Sarawak including three groups, namely the Third Brigade, the 9th Brigade and the 31st Brigade. Senior Minister of Defence Datuk Seri Hishammuddin Tun Hussein said this arrangement was to enable the operation of the Army under the Division 1 Headquarters to continue […]

Civil servants can make a difference with empathy

KUCHING: Civil servants can further improve their services to the rakyat by putting themselves in their shoes and empathising with them. In stating this, recently retired State Secretary Datuk Amar Jaul Samion said civil servants need to understand the rakyat’s problems, what they go through and understand their difficulties and shortcomings. “What you do matters, […]