Friday, July 9, 2021

telco

Telcos must resolve customers’ complaints or pay fine

KUALA LUMPUR: The Malaysian Communications and Multimedia Commission (MCMC) has said that telecommunication companies (telcos) could be penalised if they do not respond to customers’ complaints within the mandatory standard of quality and service. Chairman Dr Fadhlullah Suhaimi Abdul Malek...

Ericsson study shows 5G changing smartphone users’ behaviour

By Mikhail Raj Abdullah KUALA LUMPUR: Swedish telecommunication giant Ericsson has highlighted the impact that 5G is already having on smartphone users worldwide and what they expect the technology to deliver in the future. The telco said in its study —...
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Telcos must resolve customers’ complaints or pay fine

KUALA LUMPUR: The Malaysian Communications and Multimedia Commission (MCMC) has said that telecommunication companies (telcos) could be penalised if...
- Advertisement -spot_img