Poor internet access at home likely due to set-up problems 

KUALA LUMPUR: The issue of poor internet access, often experienced by Unifi customers, is most likely due to the set-up of the service at home, said Telekom Malaysia (TM) head of Customer Experience Lolita Mohamed Suffian. She said it could be either the location of broadband devices in the homes, or WiFi dead zones due to […]

Unifi now available in Bandar Baru Samariang

KUCHING: Residents around Bandar Baru Samariang can now enjoy high-speed Internet throughout the day. Assistant Minister in the Chief Minister’s Department (Islamic Affairs and DBKU) Datuk Dr Abdul Rahman Junaidi said Telekom Malaysia (TM) had completed the installation of equipment to supply high-speed Internet there through Unifi. “Unifi is now available in Bandar Baru Samariang. […]

Full Internet coverage by first quarter of 2021

KUCHING: Over 1,500 people from 500 households in Kampung Bumbok and its surrounding areas here will benefit from full internet coverage by the first quarter of next year. Batu Kitang assemblyman Lo Khere Chiang said Telekom Malaysia Berhad (TM) is currently working to expand its UniFi services by installing fibre distribution cabinets (FDCs) across the […]

MCMC investigates complaints on TM’s package

KUALA LUMPUR: The Malaysian Communications and Multimedia Commission (MCMC) has commenced investigation into consumer complaints regarding the reduction of the upload speed for Unifi 500Mbps broadband plan launched by Telekom Malaysia Berhad (TM) last month. MCMC, in a statement today, said the details of the complaint stated that TM had offered 200Mbps upload speed for […]

Unifi now in Bintangor

KUCHING: Telekom Malaysia Berhad (TM), through TM Sarawak, has expanded its unifi service to Bintangor in the Sarikei division. The service expansion is part of the group’s continuous commitment in bringing high speed broadband connectivity to suburban and underserved areas, particularly in Sarawak. Bintangor is the latest addition to the 39 areas with unifi coverage […]

Unifi’s special mobile plans with unlimited data for varsity students

KUALA LUMPUR: Unifi has introduced special mobile plans with unlimited connectivity to help facilitate e-learning for university students and keep them connected via online by offering its unlimited mobile solutions. Recently, unifi collaborated with the Multimedia University (MMU) to provide their 13,000 students, faculty members and staff with mobile connectivity, to enable their educational needs and ensure their e-learning […]

Unifi support packages to continue until April 14

KUCHING: All recent measures announced by Unifi to help consumers get through the movement control order (MCO) — and ensuring they stay at home — will continue until April 14. This was in line with the recent announcement of the MCO extension, Unifi said in a statement yesterday. “Unifi’s unique proposition is and always has […]