Drinks can make you enjoy or suffer
Generally, adults need to drink eight 8-ounce glasses of water a day, which is about two litres or half a gallon, and more for those who have perspired profusely due…
Author Archives: YS Chan
Incompetent recruiters overvalue academic qualifications
Akhbar & Associates is a Kuala Lumpur based private investigation agency that has conducted many background checks on potential hires for companies and found 5 per cent to 7 per…
Use 3P+3S method for better safety, security
Tour operators must ensure the safety and security of their customers and staff wherever they may be. But safeguarding just one hotspot is already a big challenge even for the…
Tour operators must practise responsible tourism
In 2002, 280 delegates from 20 countries participated in a conference on responsible tourism organised by the United Nations at Cape Town, South Africa as a side event preceding the…
Tours in Malaysia need a quantum leap to draw tourists
A long time ago, tourist guides were employed full time and freelancing started to gain popularity some 30 years ago. Tourist guides, including females, were also limousine drivers as they…
Making Kuching beautiful to tourists
During the launch of Old Kuching Smart Heritage (OKSHE) Agenda 2019 at Kuching Waterfront last month, Chief Minister Datuk Patinggi Abang Johari Tun Openg said the state government will further…
Boom time coming for serious e-hailing drivers
Last month, I received a report forwarded by a taxi driver, which later turned out to be erroneous. It was a grave mistake for the driver to claim that a…
The biggest elephant in the room
“Elephant in the room” denotes major issues that are known to the public but poorly understood and often treated as non-existent because people are not comfortable to address them or…
It takes more than slogans and images to attract tourists
COMMENTARY To many tourism industry personnel, ‘Malaysia Truly Asia’ is merely a slogan introduced in conjunction with Visit Malaysia Year (VMY) 2007, and later rehashed to ‘Celebrating Malaysia Truly Asia’…
Enforcements can easily be much better
VIEWPOINT During a road safety forum in December 2003, I proposed that private companies be appointed to assist the authorities in conducting surveillance to overcome the shortage of enforcement officers…