KUCHING: Trasso Sdn Bhd has soft-launched i-fix, Sarawak’s first mobile application that connects customers with repairmen, through the signing of a Memorandum of Agreement (MoA) with iCube Innovation Sdn Bhd to form an alliance to promote, market and develop the app.
Sarawak’s innovators Trasso Sdn Bhd (Trasso) in collaboration with innovative business incubator iCube Innovation Sdn Bhd (iCube) has rolled out the services of i-fix to Sarawak. The app is now available for both iOS and Android devices.
i-fix is a multi-platform system that makes it easy for customers to post problems that they have around their homes, offices or shops such as leaky pipes, faulty wiring, plastering, and source for direct repairs and solutions conveniently.
Founder and chairman of iCube Datuk Patrick Liew witnessed the signing of the MoA between founder and director of Trasso, Derek Chee with co-founder of Trasso, Nicholas Chee as seconder, and iCube director Melvin Liew and iCube strategy manager Malcolm Wu as a seconder.
“The application resolves a problem faced by the masses. Maintenance and repair work, big or small, are needed all around and now, with i-fix, it has never been easier,” said Patrick.
“The app connects demand with supply and vice versa. At the same time, it also creates a fair competition and more business opportunities for our local repairmen. We are trying to create more entrepreneurs through an app like this as well as to add convenience for the public seeking handymen,” he added.
With i-fix, one can take a photo of the faulty area in need of repair. The app will then notify registered repairmen in the area to submit their individual estimates for customers to choose from.
Customers and repairmen can also further communicate through i-fix’s chatting platform on the repairs to take place. With negotiations and agreement, it would help to reduce and avoid any possible future disputes.
i-fix aims to create equal opportunities for repairmen to find jobs. The fair and competitive platform will drive towards creating high-quality standards for the industry, empowering both the repairmen and their customers.
“i-fix will completely revolutionise the digital repair economy in Kuching, building a steady flow of jobs for all repairmen as well as putting Kuching at the forefront of the advancing digital economy of Sarawak.
“The app is about creating opportunities and putting everyone, no matter how big or small a company, on equal footing,” said Derek.
There are currently more than 60 registered vendors offering their services through i-fix and the innovative app goes beyond providing just repair work as customers may also source for assistance on services such as painting and cleaning.
To register as an i-fix repairman, one may contact general manager Nicholas Chee at 012-8998338 or visit their official website at www.i-fix.io and their Facebook page at www.facebook.com/ifix.io.