KUCHING: With the recent resurgence of Covid-19, Public Bank has reassured customers that its commitment and provision of repayment assistance will continue nationwide.

“In addition to the rescheduling of repayment plan for customers who encounter a reduction in income, all applications by customers who are unemployed arising from the pandemic have been granted a further three-month extension of loan moratorium,” said Public Bank managing director and chief executive officer Tan Sri Datuk Seri Tay Ah Lek.

With the earlier six-month loan moratorium ending on Sept 30, Public Bank has continued its commitment to providing assistance to customers who face financial constraints and has actively engaged them to provide further financial assistance.

Public Bank’s loan repayment assistance programme consists of various flexible packages which are catered for the varying needs of individual customers and business enterprises.

Since the commencement of targeted repayment assistance, to date, Public Bank has approved more than 90,000 applications, accounting for almost 100 percent of total applications received from customers.

Of these approved cases, about 28 percent of applications have been granted extension of three-month loan moratorium due to the unemployment caused by the pandemic.

“For the general public and customers, Public Bank assures continued banking services remain accessible throughout the movement control period. Our branches and online banking platforms will also remain operational to meet customers’ banking needs,” added Tay.

The Bank is fully committed and remains accommodative to repayment assistance applications. Customers may continue to contact the Bank via email or telephone.

Alternatively, customers may submit their applications via Public Bank’s digital platform. For further information, customers may visit the Bank’s website at https://apply.pbebank.com/pbrnr/.