Datuk Saifuddin Abdullah

KUCHING: Pos Malaysia will ensure that the problems affecting its services will be resolved, said Communications and Multimedia Minister Datuk Saifuddin Abdullah.

He was responding to a reporter’s query on the delayed parcel deliveries by the national courier network which received complaints from consumers.

“Pos Malaysia usually handles about 20,000 deliveries daily but ever since the Covid-19 pandemic hit us, the total number of delivery has increased from over 40,000 to 45,000.

“Coincidentally when the delivery involved Malaya and Sarawak and Sabah, it became a problem as the number of flights has been reduced during the implementation of the movement control order (MCO),” he explained.

However, he pointed out that the problem can now be resolved gradually because the number of flights has increased as the nation moves into the recovery phase post Covid-19 pandemic.

He also revealed that Pos Malaysia had introduced an initiative – Pos riders – offering employment opportunities to those who can work as delivery riders.

“At present, there are 270 Pos riders in Sarawak. These riders are also allowed to use their own vehicles to make deliveries as long as they display the courier’s logo and wear corporate outfits.

“Such is the effort taken by Pos Malaysia in order to ensure that the delay problem can be resolved. I believe its services will improve since flights have also been allowed to resume,” he said.